Kay Garriott: My Resume

Experience

Premier Storage, Inc.
March 2010 - Present
Manager

It's my responsibility to manage the maintenance and repaires to our storage units and the the facility's grounds. I also manage the facility's moving and packing supply store.
I handle billing, leasing, and customer service for our tenants. I also plan and hold auctions of delinquent tenants propriety.
I oversee security of the facility.
I handle all the advertising for the business.
I maintain inventory and order all the supplies and merchandise for the office and store.
I operate and maintain the facility's management software program "Space Control Management Software"

Gordon's Flowers and Gifts, Huntsville, AL

April 1999 - December 2009
Shop Manager / Designer

It was my job to open and close the shop and conduct the daily operation of the business. I set up the cash drawer, did the merchandising of the shop's inventory and maintained the flowers and plants.

I checked our supplies and inventory and ordered for the shop when necessary from wholesale and retail suppliers. I did so by telephone, in person and online.

I handled all aspects of customer service such as complaints, problems and questions in person, by telephone and email. I was in charge of taking orders from customers in person, by phone, off our website and by email. I also made sales in person to our walk-in customers. I assisted grieving and distraught customers in need of ordering flowers for a deceased loved one.

I was responsible for the operation, maintenance and management of Teleflora's Dove computerized sending and receiving ordering system. When the shop's computer crashed I re-installed the computer's software and re-installed Teleflora's Dove System's software to restore operations.

I designed and constructed fresh and silk floral arrangements for sale and the fulfillment of custom orders. I had a lot of repeat customers, that asked for me by name, to handle their orders. I trained all our new employees in sales, order taking, sending orders over the computer, delivery procedures and floral design.

Gifts Galore, Huntsville, AL
1997 - 1998
Sales Associate

I opened and closed the shop each day and conducted the operation of the business which was the sale of gifts and collectibles. I handled all aspects of customer service such as complaints, returns, problems and questions. I sold merchandise to customers in person and over the phone.

I was responsible for maintaining, cleaning, dusting and merchandising very expensive lines of gift ware and collectibles daily. I took the shop's end of year annual inventory of merchandise for tax purposes.

The Wiregrass Museum of Art, Dothan, AL
1990 - 1993
Art Teacher, Trained Docent, and Volunteer

The museum contracted me to teach several art classes for children of 10 to 30 students each at the museum. The Boys Club of America in Dothan, AL contacted me, through the museum to teach two art classes of of 30 boys each at their club house.

I sold two pieces of my art work at two different fund raisers for the Wiregrass Museum of Art building fund. One of which was in the top 5 items sold raising $550.00 for the museum.

I was a museum trained docent and led museum tours for adult and children groups of up to 30 people at a time. I explained the art work's concept and a brief history of each piece and the artist who created it.

As a museum volunteer, I assisted with removal and installation of exhibits, set up for show openings and fund raisers. I also did general clerical duties. I also worked the information desk where I assisted visitors with their questions about the museum

Hook's Bar-B-Q and Flea Market, Opp, AL
1981 - 1997
Assistant Restaurant Manager and Flea Market Manager

I trained employees in Alabama State Health Regulation compliance, food preparation, and customer service and sales. I also supervised employees in the performance of their daily tasks and duties. At times I was called on to prepare payroll checks and make bank deposits and I did so on time and a accurate manner.

I took orders over the telephone and at the counter at the restaurant and made sales in person to customers in the flea market. I handled most of our customers questions, complaints and problems in person and over the phone with care and proficiency.

I ordered stock and supplies from wholesale suppliers for the restaurant weekly.

I purchased fireworks, novelties, souvenirs and gift merchandise for the flea market from wholesale suppliers when needed. I also purchased antique, collectable and used items from the public for re-sale in the flea market.

Education

Troy University,
Troy, AL 36082
1986 - 1988

Lurlene B. Wallace Community College
Andalusia, AL 36420
1986 - 1988

Interests

Genealogy research, I have been working for the past two years to build mine and my husband's family trees. Researching on the internet and by phone to obtain records for proof of ancestry and applying for membership to the Daughters of the American Revolution.

Traveling and hiking national and state parks and other places of interest in America and Canada

References

Kay Garriott